Privacy Policy - SafeCura

Your privacy is important to us. This Privacy Policy explains how SafeCura collects, uses, and protects your personal information when you use our application.

🔒 Your Data is Protected

1 Information We Collect

To provide and improve our services, we may collect the following types of information:

Personal Information

Name, email address, phone number, and other details you provide voluntarily.

Usage Data

Device information, operating system, app interactions, and usage patterns.

Technical Data

IP address, browser type, crash reports, and performance analytics.

2 How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services
To communicate with you and respond to your inquiries
To personalize your experience and provide relevant content
To detect, prevent, and address technical issues or fraud
To analyze usage patterns and enhance app functionality

3 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

Encryption of data in transit and at rest
Regular security audits and updates
Access controls and authentication protocols
Secure data storage infrastructure

Note: While we strive for maximum security, no system is completely immune to threats. We cannot guarantee absolute security.

4 Data Sharing & Disclosure

We do not sell or rent your personal information. We may share your data only in these limited circumstances:

Legal Requirements: When required by law or to comply with legal processes
Protection: To protect our rights, property, safety, or prevent fraud
Service Providers: With trusted partners who help operate our services (under strict confidentiality agreements)
With Consent: When you explicitly authorize us to share your information

5 Your Privacy Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Opt-Out: Withdraw consent for data collection at any time
Portability: Request transfer of your data in a portable format

6 Refund Processing

⚠️ Important Notice

When you submit a refund request through Apple or Google Play, you agree to their collection of necessary personal information to process your case. This may include purchase history, account activity, subscription details, and payment information. This data is processed according to their respective privacy policies.

7 Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or via email. Continued use after changes constitutes acceptance of the updated policy.

By using SafeCura, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Have Questions?

If you have any concerns about your privacy or this policy, please reach out to us.

support@safecura.com